CGU | Paaw

TERMS OF SERVICE

1. Who Are We?

We are PAAW, a simplified joint-stock company registered with the Evry Trade and Companies Register under number 898 745 724, with its headquarters at 3, Rue Jules Guesdes - 91130 Ris-Orangis, France.

You can contact us at:

Email: [email protected]

2. What Do We Offer?

Through our online platform https://www.paaw.co/ (the “Platform”), we provide the following services:

(i) Connecting users with businesses and associations offering animals for adoption (“Shelters”); (ii) Providing a priority response service for contacting shelters (“Express Response”).

We act solely as an intermediary platform and are not responsible for the animals placed for adoption or the adoption conditions set by the Shelters.

3. Understanding Our Terms of Service

Purpose of These Terms

Our Terms of Service constitute the sole governing document of our contractual relationship and define:

The terms of use of our Services,
Our obligations and your responsibilities.

Where to Find Our Terms of Service?

You can access them via a direct link at the bottom of the Platform.

How Do You Accept Our Terms?

By using our Services, you fully and unconditionally accept these Terms.

4. Conditions for Accessing Our Services

You must: (i) Be a natural person with full legal capacity, or have obtained consent from your legal representative; (ii) Be a consumer, acting for purposes outside of a professional activity.

Certain Services require prior registration. To register, you must:

Complete the registration form on the Platform;
Use your credentials from an authorized third-party site if applicable.

Registration automatically creates a personal account (the “Account”) allowing access to our Services using a login ID and password.

6. Our Services

6.1. Services Available to Visitors

Non-registered visitors can:

Browse shelter and animal adoption listings,
Make donations to shelters via links directing them to the respective shelter’s donation platform,
Complete a questionnaire to refine their animal search.

6.2. Services Available to Registered Users

If you are a registered user, you may:

Contact a shelter by clicking the “Contact Shelter” button;
Access the “Express Response” service:
- Pay $15 to receive a response from a shelter within 3 business days.
- If the shelter responds within this timeframe, they receive a $5 compensation.
- If the shelter fails to respond within 3 business days, you receive a full refund.
- Payments are securely processed through Stripe.
- We do not guarantee adoption, only priority processing of your inquiry.

6.3. Maintenance, Hosting, and Support

We provide:

Corrective and evolutionary maintenance of the Platform,
Secure hosting on servers located within the European Union,
Technical support via [email protected].

7. Duration and Termination of Services

Your subscription to our Services is for an indefinite period. You may cancel your subscription by contacting us (effective within 7 days). We may also delete accounts inactive for more than 6 months.

8. Responsibilities and Obligations

8.1. Your Obligations

You agree to:

Provide accurate and up-to-date information,
Not misuse the Platform for fraudulent activities,
Respect other users and Shelters.

8.2. Our Obligations

We commit to delivering quality services but do not guarantee adoption outcomes. We are not responsible for the actions or responses of Shelters.

9. Intellectual Property Rights

The Platform and its content (texts, images, databases, etc.) are our exclusive property. You are granted only a non-exclusive, non-transferable right to use the Platform.