CGU | Paaw

TERMS OF SERVICE

1. Who are we?

We are PAAW, a simplified joint-stock company registered with the Evry Trade and Companies Register under number 898 745 724, with our registered office at 3, Rue Jules Guesdes - 91130 Ris-Orangis.

You can contact us at the following coordinates:

Email address: [email protected]

2. What do we offer?

Through our internet platform https://www.paaw.co/ (the "Platform"), we provide the following services:

(i) Connecting users with businesses and associations offering animals for adoption (“Shelters”); (ii) Providing a priority response service for contacting shelters (“Express Response”).

We are a matchmaking platform and are in no way responsible for the animals placed or the adoption conditions offered by the Shelters.

3. What you need to know about our Terms and Conditions

What are our Terms and Conditions for?

Our Terms and Conditions are the sole document governing our contractual relationship and define:

The terms of use of our Services,
Our obligations and yours.

Where to find our Terms and Conditions?

You can consult them via a direct link at the bottom of the Platform page.

How to accept our Terms and Conditions?

If you use our Services, you fully and unreservedly accept the Terms and Conditions.

4. Conditions for Accessing the Services

You must be: (i) a natural person with full legal capacity or, failing that, have the consent of your legal representative. (ii) a consumer, acting for non-professional purposes.

Some Services require prior registration on the Platform. To do this, you must:

Fill out the registration form on the Platform,
Use your login credentials from a compatible third-party site if provided.

Registration automatically creates a personal account (the “Account”) allowing access to our Services using a login ID and password.

6. Our Services

6.1. Services accessible to Visitors

Unregistered visitors can:

Browse shelter and animal adoption listings,
Make donations to shelters via links directing them to the respective shelter's donation platform,
Complete a questionnaire to refine their animal search.

6.2. Services accessible to Registered Users

If you are registered on the Platform, you can:

Contact a shelter by clicking the “Contact Shelter” button;
Access the “Express Response” service:
- You can pay 10 euros to get a response from a Shelter within 3 business days.
- If the Shelter responds within this period, it receives a remuneration of 5 euros.
- If the Shelter does not respond within 3 business days, you will be fully reimbursed for your payment.
- Payments are made via Stripe.
- We do not guarantee an adoption but only priority processing.

6.3. Maintenance, Hosting, and Support

We provide:

Corrective and evolutionary maintenance of the Platform,
Secure hosting on servers located in the European Union,
Technical support available via [email protected].

7. Duration and Termination of Services

You subscribe to our Services for an indefinite period. You can unsubscribe by contacting us (effective within 7 days). We may also delete an inactive account for more than 6 months.

8. Responsibilities and Obligations

8.1. Your Obligations

You agree to:

Provide accurate and up-to-date information,
Not to misuse the Platform for fraudulent purposes,
Respect other users and Shelters.

8.2. Our Obligations

We are committed to providing a quality service but do not guarantee adoption. We are not responsible for the behavior of the Shelters or the quality of the responses provided.

9. Intellectual Property

The Platform, as well as its contents (texts, images, databases, etc.), are our exclusive property. You only benefit from a non-exclusive and non-transferable right of use.