Before Your Pet Comes Home

Your Adoption Request Is Submitted. What Happens Next?

A submitted adoption request starts a matching process between you, the shelter, and the animal’s needs. You will know what to expect, what to prepare, and how to respond if the answer is yes, no, or not yet.

Paaw Editorial Team
Paaw Editorial Team
Chloe Fabiani
Chloe FabianiFounder & CEO of Paaw
Published Aug 30, 2026 · 16 min read
A person sits at a table filling out a pet adoption application with a dog nearby.
Photo by Kampus Production · pexels

You found a dog or cat who feels like the one, sent the adoption request, and now the waiting starts. The next step is usually a review, not an instant yes or no. Here is what shelters and rescues often check, how to read status updates, and what you can do tonight without getting ahead of yourself.

Key takeaways

  1. 1Submitting an adoption request usually starts a review process, not an instant hold or guaranteed approval.
  2. 2Most shelters check for a safe, realistic match between the animal’s needs and your home, schedule, and housing rules.
  3. 3A slow response does not always mean bad news, but you should answer follow-up questions quickly and keep your contact details easy to find.
  4. 4While you wait, prepare the basics and your first few days at home, but avoid buying a full setup until the adoption is approved.
  5. 5If your request is declined or another adopter is chosen, you can ask for feedback and keep looking for a pet who fits your life better.

What happens after you submit an adoption request?

After you submit an adoption request, the shelter or rescue usually reviews your application before deciding whether to move you forward. A request is often the start of the process, not a guaranteed hold on the pet.

The next message may come by phone, text, email, or an adoption portal update. Some groups send an automatic confirmation right away. Others may not send anything until a staff member or volunteer opens your application.

The usual steps look like this:

  1. You submit the request or application.
  2. The shelter checks that it is complete.
  3. A staff member or volunteer reviews your home, schedule, current pets, and fit for that animal.
  4. They may ask follow-up questions or request documents.
  5. You may be invited to a phone interview, meet and greet, or home check.
  6. If approved, you sign an adoption agreement, pay the adoption fee, and schedule pickup.

Not every adoption uses every step. A city shelter with open adoption hours may move quickly if the animal is available and your application is complete. A foster-based rescue may need to coordinate with a foster home, talk with your landlord, and schedule a meet and greet before it can say yes.

The exact order can change by organization, but the reason is usually the same. They are trying to place the animal where it can stay.

If you applied through Paaw, keep an eye on your messages and the contact information you used. You can also browse adoptable pets on Paaw while you wait, especially if the pet you chose has many interested adopters.

StatusWhat it usually meansWhat to do next
SubmittedYour request was received, but it may not have been reviewed yet.Save the confirmation and check email, texts, voicemail, and spam.
Under reviewSomeone is reading your application and comparing it with the pet’s needs.Wait unless the shelter gave a follow-up time, then reply fast if contacted.
More information neededThe shelter needs a missing detail, document, or clarification.Send the exact information requested as soon as you can.
Meet and greet scheduledYou are being considered, and the shelter wants to see the fit in person or by video.Confirm the time, ask what to bring, and arrive prepared.
ApprovedThe shelter is ready to move forward with the adoption, often after final paperwork.Ask about pickup, records, food, microchip details, and payment.
WaitlistedAnother adopter may be ahead of you, or the shelter is still deciding.Stay responsive, but keep looking at other good matches.
DeclinedThe shelter chose not to move forward with this pet or application.Ask politely if there is feedback that can help with your next request.
WithdrawnYou or the shelter ended the request before adoption.Confirm it in writing if needed, then restart your search when ready.

How long does it take to hear back from a shelter?

Some adopters hear back the same day. Others wait several days, especially with rescues that rely on volunteers or foster homes. A slow reply is frustrating, but it does not always mean bad news.

Response time depends on how the organization works. A municipal shelter may have public adoption hours and paid staff on site. A small rescue may have one person reviewing applications after work, while another person talks with fosters and transports animals to appointments.

High-interest pets also slow things down. Puppies, small dogs, certain breeds, and kittens often get many requests in a short time. If 20 people apply for the same animal, the shelter may review several applications before contacting anyone.

Your own application can affect timing too. Common slowdowns include:

  • A missing phone number, email address, or address.
  • A landlord or property manager who has not replied.
  • Unclear pet rules in an apartment, condo, or HOA.
  • Resident pets whose vaccination or vet records need to be checked.
  • A schedule question, such as long workdays for a young puppy or high-energy dog.
  • A shelter emergency, illness outbreak, weather event, or staffing shortage.

If you have not heard back, read the listing and confirmation email before calling. Many shelters say how long review usually takes or ask applicants not to follow up before a certain date. If they do not give a timeline, a polite check-in after a few business days is reasonable.

Keep the message short. Include your full name, the animal’s name or ID number, the date you applied, and the best way to reach you. Do not send five separate messages through every channel unless there is a time-sensitive correction, such as a wrong phone number.

While you wait, it is fine to keep searching. You can search pets by city and breed and save animals who also fit your home. If this request works out, great. If not, you will not be starting from zero.

Try not to read silence as a judgment on you. Shelters are often handling adoptions, stray intake, medical care, cleaning, calls, and urgent animal needs at the same time. Your best move is to stay reachable, complete, and calm.

What do shelters check before approving an adoption?

Most shelters are not looking for a perfect home on paper. They are looking for a safe, realistic match. The question is usually, “Can this person meet this animal’s needs, and are there obvious problems we should talk through first?”

Housing is one of the first checks. If you rent, the shelter may ask whether your lease allows pets, whether there are breed or weight limits, and whether you have paid any required pet deposit. If you own your home, they may still ask about fencing, shared entrances, or condo and HOA rules.

They may ask who lives in the home. This includes adults, children, roommates, and frequent visitors. A shy cat who hides from noise may not be the best match for a busy home with toddlers. A large, jumpy adolescent dog may need adults who can manage greetings and training safely.

Current pets matter too. The shelter may ask about their ages, temperament, spay or neuter status, and vaccine history. They may want to know if your dog has lived with cats, if your cat has lived with dogs, or if your current pet has ever had serious conflict with another animal.

Vet history is often used as a care pattern, not a demand that you have done everything perfectly. If you had a past pet, be honest about routine care, chronic illness, or end-of-life decisions. If you are a first-time adopter and have no vet history, say that. Then show that you have chosen a clinic and understand basic care.

Lifestyle fit is a big part of the review. The AVMA encourages families to think about time, activity level, cost, and household needs when selecting a pet. A shelter may ask how long the pet will be alone, how you plan to exercise a dog, or where a cat will stay while adjusting.

Safe containment also comes up. For dogs, that may mean a leash plan, a fenced yard, or how you will handle apartment hallways. For cats, it may mean indoor living, screened windows, and a quiet starter room. If the pet is an escape risk, the shelter may ask for extra detail.

If the listing mentions special traits, take them seriously. A dog labeled “high energy” may need more than a short walk around the block. If you are unsure what that means in real life, read more about what high energy can mean in a shelter listing before you commit.

Will there be an interview, meet and greet, or home visit?

Many adoptions include at least one conversation before approval. It may feel like an interview, but it is usually more like a matching call. The shelter wants to learn what daily life would look like for the pet and give you information that did not fit in the online listing.

Prepare by rereading the pet’s profile and your application. Be ready to answer practical questions: where the pet will sleep, how long they will be alone, who will walk or feed them, and how you will introduce them to current pets. Honest answers help more than polished answers.

A meet and greet is a chance to see behavior in real time, but remember that shelters are stressful places. A dog may be louder, more distracted, or more shut down than they will be after settling in. A cat may hide at first and still become affectionate in a calmer home.

If you have a resident dog, ask whether the shelter requires a dog-to-dog introduction. Bring your dog on a secure leash, with a well-fitted collar or harness. Do not bring a dog who is sick, in heat, or already overwhelmed by car rides and new places unless the shelter says it is necessary and safe.

If children or roommates live with you, ask whether they should attend. For kids, the shelter may want to see how the animal reacts and how the child follows directions. Keep the visit low pressure. No grabbing, crowding, face-to-face hugging, or loud squealing.

Home visits are less common in some places and standard in others, especially for foster-based rescues. A home visit is usually not a white-glove inspection. The person may look for basic safety: secure doors, safe fencing if required, no obvious hazards, and a reasonable plan for where the pet will start.

Good questions to ask during the conversation include:

  • What is this pet like on a normal day?
  • What behavior have you seen in the shelter or foster home?
  • Has the pet lived with children, dogs, cats, or small animals?
  • What medical care has been done, and what still needs follow-up?
  • What food are they eating now?
  • Are there handling issues, fear triggers, escape attempts, or bite history I should know about?
  • What would make this adoption fail, and how can I prevent that?

Do not try to force a match during the visit. If you realize a puppy is too much for your schedule, or an adult cat is a better fit than a kitten, say so. You can also read about choosing between an adult dog and a puppy before making a final call.

Can your adoption request be denied or put on hold?

Yes, an adoption request can be approved, declined, waitlisted, or put on hold. That can sting, especially if you already pictured the pet in your home. It does not always mean you did something wrong.

The most common reason is simple: another adopter was approved first or was a stronger match for that specific animal. Some shelters do not process applications first come, first served. They may choose the match they believe is safest based on the pet’s history, age, behavior, or medical needs.

Housing conflicts are another common issue. A landlord may not allow pets, or a lease may ban certain breeds or sizes. If a shelter places a dog who violates your lease, you and the dog could both be in a bad position later.

A mismatch with the pet’s needs can also lead to a no or a pause. A young puppy may not be a good fit for someone away from home for long stretches without help. A fearful dog may need a quieter home. A cat with a history of litter box stress may not be suited to a crowded, high-change household.

Missing information can look like a denial when it is really a delay. If the shelter asks for proof of landlord approval, vet records, or contact details for a roommate, send exactly what they ask for. If you cannot get it right away, reply with when you can.

Shelter capacity can also affect decisions. A rescue may pause adoptions during illness, transport delays, foster changes, or severe weather. A pet may need a medical recheck before going home. In those cases, the hold is about timing, not your worth as an adopter.

If you are declined, respond politely. You can write, “Thank you for reviewing my application. If you are able to share feedback, I would appreciate knowing what would make me a better match in the future.” Some groups will give details. Some cannot, especially if they are short on time or protecting another adopter’s privacy.

Then keep looking. You can find shelters and rescues near you and ask whether they have animals who fit your home better. If your schedule is the concern, this guide to adopting a dog if you work full time can help you decide what age, energy level, and support plan makes sense.

What should you do while you wait for a decision?

Use the waiting time to get ready, but do not buy a full cart of pet gear yet. Until you are approved, you may not know the pet’s final size, medical needs, food, behavior, or pickup date. Start with the basics and the first 72 hours.

First, make sure the shelter can reach you. Check spam and promotions folders. Clear your voicemail if it is full. If you used a work email or old phone number by mistake, send a short correction with your full name, the pet’s name, and the date you applied.

Gather documents that may be requested:

  • A copy of your lease pet policy or landlord approval.
  • Contact information for your landlord or property manager.
  • Vet records for current pets, if you have them.
  • Proof of rabies vaccine or local license for resident dogs, if required in your area.
  • Names and contact details for all adults involved in the adoption.
  • A photo of your fence or pet setup, if the rescue asks for it.

Next, do a light pet-proofing pass. Put away medications, cleaning products, cords, toxic plants, and small items a pet could swallow. Choose one quiet starter space for a new cat or a resting area for a new dog. If you are adopting a dog, decide where leash walks will happen and where the dog will go potty during the first day.

Pick a veterinarian before pickup if you can. You do not need an appointment until you know the adoption is happening, but having a clinic in mind saves stress. The ASPCA’s adoption tips also encourage adopters to think ahead about supplies, routine, and the adjustment period.

Plan your first 72 hours at home. Keep visitors away at first. Avoid dog parks, pet stores, and busy outings. Give the animal time to eat, sleep, sniff, hide, and learn the routine. Most new pets do better with boring and predictable than exciting and busy.

Buy only the items you can use for many pets: bowls, a washable bed or blanket, poop bags for a dog, a litter box and unscented litter for a cat, a carrier for cats or small dogs, and cleaning supplies. For a fuller list once you are approved, see these things to buy before bringing a new dog home.

An ID tag is a smart early purchase because pickup can happen quickly after approval. If the pet’s name might change, use your phone number and a simple line like “Call my family.” Even microchipped pets should wear visible ID when safe to do so, especially during the first week.

What happens after your adoption is approved?

Approval is exciting, but there are still a few final steps before the animal is legally yours. The shelter will usually send or review an adoption agreement, collect the adoption fee, confirm pickup or transport, and give you medical and microchip information.

Read the adoption agreement before signing. It may explain return policies, required follow-up care, indoor-only rules for cats, training expectations, or what happens if you can no longer keep the pet. Ask questions before pickup day, not while the pet is already in your car and everyone is rushed.

Ask for medical records in writing or as a printed packet. You want vaccine dates, deworming or flea treatment dates, test results if any, known medical issues, and medication instructions. If the pet has not been spayed or neutered yet, ask whether the shelter schedules it, whether it is included in the fee, and what your responsibility is.

Confirm microchip details. Some shelters register the chip to you during adoption. Others give you instructions to update the registration. A microchip is only useful if the contact information is current, so do this soon after pickup.

Ask what the pet is eating now and how much. Sudden food changes can upset the stomach, so many adopters start with the same food for a few days, then change gradually if needed. If the animal is on a prescription diet or medication, ask for exact written instructions from the shelter or clinic.

Plan the ride home before you arrive. Cats should go in a secure carrier. Small dogs may also ride safest in a crate or carrier. Larger dogs need a leash before any car door opens and should not be loose in a truck bed or allowed to hop out into a parking lot.

New pets can slip away during handoffs. The risk is highest at car doors, front doors, apartment hallways, and when switching leashes. Use a secure collar or harness, keep the leash on before doors open, and ask the shelter to help if the pet is nervous or wiggly.

Some adopters add a GPS collar or tracker for extra peace of mind, especially for dogs who are flight risks, recently transported, or new to the neighborhood. A tracker does not replace a leash, ID tag, or microchip, but it can help you act quickly if a dog gets out.

Once home, keep the day quiet. Take a dog to the potty area, then inside to rest. Put a cat in one prepared room with food, water, litter, and hiding spots. Best Friends’ pet adoption checklist is a helpful reminder that preparation and a calm first day make the transition easier.

What if you change your mind or another adopter is chosen?

You are allowed to change your mind before adoption if the match is not right. It is kinder to withdraw early than to bring home an animal you already know you cannot support. Shelters would rather keep looking than place a pet in a home that is not ready.

Tell the shelter clearly and quickly. A simple message is enough: “Thank you for your time. After learning more, I do not think I am the right match for this pet, so I would like to withdraw my application.” You do not need to overexplain, but a brief reason can help if it is useful.

Common good reasons to pause include a lease problem, a schedule change, a family member who is not ready, unexpected costs, or new information about the pet’s needs. If you learned that the dog has separation distress and you are gone ten hours a day, stepping back is responsible. If you realized a kitten is too much for your older cat, that matters too.

If another adopter is chosen, it is normal to feel disappointed. You may have done everything right and still not be the selected home. Many shelters are choosing between several caring applicants, not sorting people into good and bad categories.

Ask yourself what you learned from the process. Did you fall for a pet mostly because of a photo? Did the meet and greet show you that you need a calmer dog, a more social cat, or an adult animal instead of a baby? Use that information.

Update your search criteria. Maybe you widen the age range, look at bonded cats, consider medium-sized dogs, or focus less on breed and more on behavior. The Humane Society’s advice on adopting from a shelter or rescue group points adopters toward asking questions and staying open to animals who may be a good fit.

Pets who look less flashy online are often wonderful matches. A plain black cat, a senior dog, a shy pet in a bad photo, or a mixed-breed adult may be exactly right for your home. If you are using Paaw and need help with the platform itself, the Paaw frequently asked questions page can answer common account and search questions.

Keep your next request specific and honest. Say what you can offer and where your limits are. A good adoption match is not about winning the first pet you apply for. It is about bringing home an animal you can care for on ordinary weekdays, not just on the day you fall in love with the photo.

Frequently asked questions

Is an adoption request the same as reserving the pet?

No, an adoption request is usually not the same as reserving the pet. In most cases, it tells the shelter you are interested and gives them information to review. The pet may still be available to other applicants until the shelter approves an adopter, completes the paperwork, or places an official hold. Some groups do use temporary holds, but the rules vary. Read the confirmation message and listing carefully. If it does not say the pet is reserved for you, assume the adoption is still in review.

Should I submit adoption requests for more than one dog or cat?

It can be okay to submit requests for more than one pet, but be thoughtful. If several animals truly fit your home, schedule, and experience, applying for more than one may make sense. Do not apply to every cute pet just to see who answers first. Shelters spend real time reviewing requests, and scattered applications can make you look unsure. If a form asks whether you are interested in other pets, answer honestly. If you are approved for one pet, tell the other shelters right away so they can move on.

Is it okay to call the shelter after I apply?

Yes, it is okay to call or email after you apply if you do it politely and at the right time. First, check the listing, confirmation email, and shelter website for their follow-up instructions. If they ask applicants to wait a certain number of days, respect that. If no timeline is given, a short check-in after a few business days is reasonable. Include your name, the animal’s name or ID number, and the date you applied. One clear message is better than repeated calls across several channels.

What documents should I have ready after submitting an adoption request?

Have your lease pet policy or landlord approval ready if you rent. You may also need your landlord’s contact information, vet records for current pets, proof of rabies vaccination for resident dogs, and contact details for other adults in the home. Some rescues ask for photos of fencing, pet areas, or ID. Do not send sensitive documents unless the shelter asks for them and you are sure you are communicating with the real organization. If you cannot get a document right away, reply and say when you expect to have it.

Can I still be approved if I rent my home?

Yes, renters are approved for adoptions all the time. The key is proving that the pet is allowed where you live. Shelters may ask for your lease, landlord approval, or property manager contact information. They may also check breed, weight, or number-of-pet limits. Be honest about the rules. If your lease allows cats but not dogs, or dogs under a certain weight only, say so before you fall in love with a pet who cannot legally live there. Clear housing approval protects both you and the animal.

Do shelters approve adopters first come, first served?

Some shelters use first come, first served policies, but many do not. A rescue may choose the applicant they believe is the strongest match for that specific animal, even if someone else applied earlier. This is common when a pet has special medical needs, fear issues, a history with children or other pets, or many applications. It can feel personal, but the goal is usually a lasting placement. If you are not chosen, you can ask whether another pet at the shelter might fit your home better.

What questions should I ask before I say yes to the adoption?

Ask what the pet is like day to day, not just what the profile says. Good questions include whether the pet has lived with dogs, cats, or children, how they handle being alone, what food they eat, and what medical care they have had. Ask about behavior the shelter has actually seen, such as hiding, barking, leash pulling, litter box issues, resource guarding, or escape attempts. You should also ask what follow-up care is needed and what support is available if the first week is hard.

Can I change information on my adoption request after submitting it?

Yes, you should update the shelter if something important changes or if you made a mistake. Send a short message with your full name, the pet’s name or ID number, the date you applied, and the corrected information. Important updates include a new phone number, landlord approval, a change in work schedule, a new resident pet, or a household member who no longer agrees to the adoption. Do not submit a second application unless the shelter tells you to. A clear correction is usually easier for staff to track.

Sources

Chloe Fabiani
Chloe Fabiani
Founder & CEO of Paaw

Chloe Fabiani is the CEO of Paaw. She has helped over 80,000 pets get adopted through the platform, working directly with shelters and rescues to get their animals seen.

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